Privacy Policy

Updated: April 1, 2020

1nHealth values the privacy and security of the information you share with us

It is important that you understand how we collect, use, and maintain your information. This Privacy Policy deals with personally identifiable information (referred to as “Data” below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

By using the 1nHealth website, or using any 1nHealth services, you are agreeing to the terms of this Privacy Policy.


We collect data to be able to provide the main service of this site, (“the Site”). We collect personally identifiable information from you when you register and when you answer eligibility questions relating to clinical trials. Your personally identifiable information is kept confidential and will never be disclosed unless we are required to do so by law. We do not share this information except as described in this policy (the “Privacy Policy” or “Privacy Statement”).

All other information collected from you may be used and shared with third parties on an anonymous or aggregated basis only. Your personally identifiable information is stored in our databases. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, you can do so by emailing us at You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. With your consent we may contact you from time to time about clinical trials that may suit your profile, to introduce new products, to share educational materials, to solicit patient stories after trials are completed, and for other reasons supporting our mission of helping patients find and access treatment options in development.

1nHealth may contact you via equivalently secure registered third-party platforms, email, SMS or social media. 1nHealth does not exchange personally identifiable information through/via social media – nor do we sell or share your personally identifiable information with social media channels.

Please note that your relationship with FACEBOOK or GOOGLE or any other third-party website is governed solely by your agreement with such third-party website.

By accessing or using this Site, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

You can opt out of this service at any time and can choose to not use the Site.

Children Under The Age Of 16

We recognize we have a special obligation to protect personal data obtained from children. Our website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Site. We do not and will not knowingly collect personal data from any child under 16 without consent from their parent or guardian. If you are under 16, do not use or provide any information on this Site or on or through any of its features, and do not provide us with any information about yourself. If we learn we have collected or received personal information from a child under 16 without parental consent, we will delete that information immediately. If you are a parent or guardian and are concerned about the transfer of personal data about your child, please contact us at

What Types Of Data We Collect

Personal Information. While using our website we may ask you to provide us with personally identifiable information. It includes your name, address information, email address and URL, telephone number, account username as well as other, similar information. We may use your personal information to respond to your requests, contact you with newsletters or inform you of marketing related events. You may opt out of receiving any, or all, of these communications. Such information is only collected from you if you voluntarily submit it to us.

Non-Personal Information. We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymized, browser types and other anonymous statistical data involving the use of our website.

What Purposes Your Data Are Used For

With the data stored on our site, we identify you as our customer/subscriber/patron and deliver products/notices and other marketing materials. As a visitor, you aren’t allowed to purchase any product or subscribe to a newsletter or make a comment anonymously. So, these data are the only means to identify you and allow you to make these actions on our site.

Data Integrity

1nHealth takes all reasonable steps to ensure that personal data collected is reliable for its intended use, accurate, complete, and current.

Data Storage

Submissions related to participation in a specific study or studies, 1nHealth will send your data to relevant study parties to expedite your submission and connect you to the parties who will facilitate your participation in the study. Seven (7) Days following the conclusion of the study’s recruitment window, 1nHealth will permanently delete any and all of your submitted personally identifiable information (PII). You have the right to request any/all information stored about you, as well as the right to request your data to be deleted at any time.

Service Providers

We may employ third party companies and individuals to facilitate our services and to perform service-related services or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Hubspot. We use Hubspot to send out our emails. Every email has an unsubscribe link so you can opt-out at any time.

Hotjar. We use Hotjar for collecting and analyzing user behavior data regarding the use of the website.

Third Party Links On Our Site

With regard to any third party links of products and services on our website, we have no responsibility or liability for the content and activities of these linked sites. Third party sites have their own privacy policies.

Security Of Data

We take the appropriate measures to guard Personal Data from any form of loss, alteration, or misuse. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee it is absolutely secure. If in any case, a breach of data such as loss, alteration, unauthorized disclosure or access, personal data transmission, storage or otherwise processed happens, we will notify you immediately after we become aware of.

What Our Cookies Do On Your Browser

1nHealth uses cookies to identify and track visitors, their actions on the site, and their website access preferences. 1nHealth site visitors wishing not to have cookies placed on their browsers should turn off cookies while using

“Do Not Track” Signals

Do Not Track (“DNT”) is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data by contacting us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the right:

To access and receive a copy of the Personal Data we hold about you

To rectify any Personal Data held about you that is inaccurate

To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at

How To Contact Us

If you have any questions about our Privacy Policy, please email us at:

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