Site Burden Reduction

Lessening site staff workload makes patient recruitment more effective

The job of a clinical research coordinator has always had its share of challenges. Site staff are often responsible for organizing patient records, making phone calls, and sending countless emails.

But what if patient recruitment providers took a more hands-on approach to patient screening and ongoing performance monitoring? Can site burden be reduced, enrollment be completed sooner, and patient recruitment made more effective all at the same time?

Why 1nHealth takes a hands-on approach at the site level

Patient recruitment doesn’t end when referrals are handed off to site. It ends at enrollment.

Not only does a hands-on approach in journeying with patients past referral increase effectiveness, but qualitative and quantitative data demonstrates the benefits of shared-burden patient workflows and patient data centralization. We emphasize collaboration with clinical site staff because that’s what allows us to screen more quickly, fill clinical trials with high-quality referrals, and hit enrollment targets ahead of schedule.

Here’s how 1nHealth does patient recruitment a little differently and helps reduce site staff burden at the same time:

Qualification

Site staff are swamped, and the last thing they need is to spend their day sifting through referrals that weren’t qualified correctly. We work hard during the screening process to only send high-quality referrals to sites.

Collaboration

We know that site staff are working with multiple recruitment agencies and vendors simultaneously. That’s why we’re regularly in contact with site staff during enrollment so we know where we’re having success and where we can improve.

Automation

Patients expect instant communication and feedback. We empower site staff with automated communication tools. The sooner (and more frequently) we can engage with patients, the more likely they’ll finish enrollment.

Centralization

1nHealth specializes in digital screening tools because that’s what allows us to capture, standardize, integrate, and distribute vast amounts of patient-specific information from multiple sources.

1nHealth in action

Case Study: Atopic Dermatitis​

1. Background

1nHealth partnered with a biotechnology therapeutics company to generate referrals for an Atopic Dermatitis study.

2. After-hours communication

The patient out of California submitted the pre-screening form at 11:56pm EST and was immediately sent an automated SMS message confirming their interest in the study. The patient responded minutes later (and after midnight!) that they were still interested—so we knew engagement was high.

Another automated SMS message was sent confirming we received their information and would be contacting them soon.

3. Site handoff

The next morning, site staff reached out to the patient for further qualification and learned we would need a Spanish translator for their in-person visit.

Conclusion

An appointment was scheduled, the patient was screened for the study, and less than 72 hours later an ICF was signed!

Got any questions? We’d love to help.